THE FAMOUS CLUB INDIVIDUAL
MEMBERS ONLY 50% JANUARY SALE

 

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26 DECEMBER 2019 TO 31 JANUARY 2020
(EXCLUDING 31 DECEMBER 2019)

 –
50% OF YOUR SPEND ON FOOD BACK ON YOUR CARD AS POINTS

PLEASE REGISTER

To enjoy this reward

Enter your Club Individual card number below to activate your January Sale reward and get 50% back* on food during our sale.

NOT A MEMBER?

Please sign up here to join Club Individual and you will be registered to receive
50% back* on food during our sale and £40 of Welcome Dining Gifts**. It’s free to join.

SIGN UP HERE

How it works:

Our January Sale offers 50% of your spend on all food back onto your Club Individual account as points, for you to redeem at any time during 2020. Points are available on all our menu items, all day, every day, at our collection of restaurants; Piccolino, Gino D’Acampo, The Restaurant Bar & Grill, Bank Restaurant & Bar and Opera Grill.

ALL FOOD | ALL DAY | EVERY DAY

You can visit as many times as you like during our sale!

 

Forgotten your number?

EMAIL US

FAQs

When does the sale start and finish?

This year’s sale starts on Boxing Day,  Thursday 26th December 2019, and runs until Friday 31st January 2020, with the exception of New Year’s Eve, Tuesday 31st December 2019.

Is the 50% Sale also on delivery and collection orders?

No. The 50% back does not apply to any collection or delivery orders

Do I need my Club Individual card to collect or redeem my points?

Yes.

However, if you have lost your card please either take a copy of the email you received which shows your card number to any of our restaurants. You may print this mail or simply show it on your phone. You will be issued with a new card and all your rewards will be transferred from your old card to your new one. It will also automatically register you for the 50% Jan sale offer which will be available to use between Thursday 26th December 2019, and runs until Friday 31st January 2020, with the exception of New Year’s Eve, Tuesday 31st December 2019.

Alternatively, go mobile with our app and never forget your card again!

Download the new Club Individual app today and you will also receive an additional £10 gift on your points balance*

app-store      google-play

*Please allow 24 hours for the points to be added. This £10 gift will only apply the first time you download our app.

I forgot to register for the reward prior to my visit- can I have the points retrospectively?

Unfortunately not- please make sure you have registered before your visit.

When will my points get awarded?

Your standard points will appear on your statement within 24 hours. Your additional January Sale points will appear on your reward points statement within 48 hours. Both will be combined to form your total balance.

Where can I check my points?

Log on to your VIP page by clicking here. Your standard points will appear on your statement as normal and the extra points will appear on your promotional points statement (within 48 hours). Both will be combined to form your total balance.

Do the extra points I have accrued from the reward expire?

Any points collected will expire 2 years from the date of collection.

Do these points count towards Black Card status?

No, however your standard points will.

Do I need my Club Individual card to collect or redeem my points?

Yes

How many times can I enjoy the Sale?

You can visit as many times as you like during the sale period.

How do I redeem the points I have collected?

Simply present your card when you settle your bill and ask for the value to be deducted from your bill. Please be aware that if you redeem you cannot claim points on the same bill.

I’m a new member will I still be able to redeem one of my £10 Welcome Dining Gifts during the Sale?

Yes as long as you have your card with you. Please be aware however, if you redeem you will not be able to claim 50% Back points. Members cannot redeem points and claim points on the same bill.

When will I receive my £40 of Welcome Dining Gifts?

Your £40 of Welcome Dining Gifts will be added to your account on the day after you join Club Individual. You then have 28 days to use your gifts at any of our collection of restaurants.

Please note you can use £10 of your total Welcome Dining Gift per visit. You must be dining and only one gift can be redeemed per table booked.. You can use your gifts across our collection of restaurants or, if you prefer, just at your favourite restaurant. Members cannot redeem points and claim points on the same bill.

I am a new Partner card member – can I take part in this reward?

Yes. Please claim this reward on ‘your rewards’ page on your app.
Please note – Gold cards, Iceland, Next and Boutinot cards are not eligible for the sale.

I am an Ambassador card holder (Piccolino Heddon Street only), Iceland/ Next/Boutinot/ Gold card holder, can I take part in this reward?

You are not eligible for our 50% Sale but you can still enjoy all your current membership benefits.

If you have any questions please don’t hesitate to email support

* Your 50% back of the total of your food bill will be added in points on your Club Individual Card.
* Please note you can use £10 of your total Welcome Dining Gift per visit. You must be dining and only one gift can be redeemed per table booked. You can use your gifts across our collection of restaurants or, if you prefer, just at your favourite restaurant.

For full terms & conditions please click here