THE FAMOUS CLUB INDIVIDUAL 50% JAN SALE

 STARTED BOXING DAY!
26 DECEMBER 2018 – 31 JANUARY 2019
(EXCLUDING 31 DECEMBER 2018)

 –
50% BACK ON YOUR CARD

PRE-REGISTER BELOW

ALL FOOD | ALL DAY | EVERY DAY

NO NEED TO BOOK

 

View a taster of some of the dishes you can enjoy in our

SALE SHOWCASE

 

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PLEASE REGISTER

To enjoy this reward

Enter your Club Individual card number below to activate your January Sale reward and get 50% back* on food during our sale.

NOT A MEMBER?

Please sign up here to join Club Individual and you will be registered to receive 50% back* on food during our sale and a £20 Welcome Dining Gift**. It’s free to join.
SIGN UP HERE

How it works:

Our January Sale offers 50% of your spend on all food back onto your Club Individual card as points, for you to redeem anytime throughout 2019. Points are available on all our menu items, all day every day, from Gino’s Real Neapolitan Pizza, Anatra (Crispy slow cooked duck, roast apples & Valpolicella wine sauce) in Piccolino, to our 800g slow cooked, Porterhouse Steak at The Restaurant Bar & Grill.

You will receive 50% back on all food throughout January, added as points on your Club Individual card

Forgotten your number?

EMAIL US

FAQs

When does the sale start and finish?

This year’s sale started on Boxing Day,  Wednesday 26th December 2018, and runs until Thursday 31st January 2019, with the exception of New Year’s Eve, Monday 31st December 2018.

Do I need my Club Individual card to collect or redeem my points?

Yes. However, if you have lost your card please take a copy of the email you received which shows your card number to any of our restaurants. You may either print this mail or simply show it on your phone. You will be issued with a new card and all your rewards will be transferred from your old card to your new one. It will also automatically register you for the 50% Jan sale offer which will be available to use between  Wednesday 26th December 2018, and runs until Thursday 31st January 2019, with the exception of New Year’s Eve, Monday 31st December 2018. (Please note your old card number will then be deleted from our system and will not be usable in the future.

I forgot to register for the reward prior to my visit- can I have the points retrospectively?

Unfortunately not- please make sure you have registered before your visit.

When will my points get awarded?

Your standard points will appear on your statement within 24 hours. Your additional reward points will appear on your reward points statement (within 48 hours). Both will be combined to form your total balance.

Where can I check my points?

Log on to your VIP page by clicking here. Your standard points will appear on your statement as normal and the extra points will appear on your promotional points statement (within 48 hours). Both will be combined to form your total balance.

Do the extra points I have accrued from the reward expire?

No, they will remain on your account until you choose to redeem them.

Do these points count towards Black Card status?

No, however your standard points will.

Do I need my Club Individual card to collect or redeem my points?

To redeem yes. However, you may collect points as per Question 1 above

How many times can I use it?

You can visit as many times as you like, as often as you wish.

How do I redeem the points I have collected?

Simply present your card when you settle your bill and ask for the value to be deducted from your bill. Please be aware that if you redeem you will not receive points on the cash value of the amount you redeem.

I’m a new member will I still be eligible for the £20 Welcome Dining Gift?**

Yes as long as you have your card with you. Please be aware however if you redeem you will not receive points on the cash value of the amount you redeem.

When will I receive my £20 Welcome Dining Gift?

When you join Club Individual in December you will receive a £20 Welcome Dining Gift on 1st February 2019. IMPORTANT NOTE – you will then have 28 days to redeem this Welcome Dining Gift. Please note that you cannot collect points on redemptions – including your £20 Welcome Dining Gift.

I am an Ambassador card holder (Piccolino Heddon Street only) can I take part in this reward?

No, I’m afraid not but you can still enjoy your current membership benefits.

If you have any questions please don’t hesitate to email support

* Your 50% back on the total of your food bill will be added in points on your Club Individual Card.

** Your £20 Welcome Dining Gift will be added in points on your Club Individual Card on 1st February 2019.

For full terms & conditions please click here